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Organizational Structure

At Conduction, we maintain a clear organizational structure that promotes collaboration, innovation, and efficient delivery of solutions. Here's an overview of our organization:

Organization Structure

Organizational Levels​

Shareholders​

Our shareholder structure consists of three entities:

  • Shareholder 1 B.V.
  • Shareholder 2 B.V.
  • Shareholder 3 B.V.

Board​

Currently, our board consists of:

  • General Director (Algemeen Directeur / Chief Executive Officer)

Strategic Focus​

The board operates exclusively at a strategic level, focusing on:

  • Long-term organizational vision and direction
  • Strategic decision-making and policy development
  • Overall company performance and growth
  • Stakeholder relationships and accountability
  • Risk management and compliance oversight
  • Corporate governance

This strategic focus ensures that:

  • The organization maintains its long-term vision while the Leadership Team handles operational execution
  • Strategic decisions are made with consideration of market trends and organizational capabilities
  • Resources are allocated in alignment with long-term objectives
  • The organization maintains proper governance and oversight

Future Board Development​

While our current board structure is intentionally lean with a single Chief Executive Officer, we have a strategic vision for board expansion that aligns with our organizational growth. This measured approach to board development ensures that our governance structure evolves in harmony with:

  • Organizational Scale: Board expansion will parallel our company's growth in size and complexity
  • Operational Needs: Additional board positions will be created to address specific organizational requirements
  • Market Demands: Board composition will adapt to changing market conditions and opportunities
  • Regulatory Requirements: Board structure will evolve to meet governance requirements as we grow

Potential future board positions may include:

  • Chief Financial Officer (CFO)
  • Chief Technology Officer (CTO)
  • Chief Operations Officer (COO)

The timing and sequence of these additions will be carefully considered to ensure they:

  • Add clear value to organizational governance
  • Support sustainable growth
  • Maintain efficient decision-making processes
  • Provide appropriate oversight and leadership

This approach allows us to maintain agile decision-making in our current phase while having a clear vision for scaling our governance structure as the organization matures.

Leadership Team​

Our organization intentionally operates with a Leadership Team rather than a traditional Management Team. This distinction is fundamental to our organizational philosophy and way of working.

Leadership vs Management Approach​

We believe in "first among equals" rather than traditional top-down management. Our Leadership Team members are:

  • Actively involved in daily operations alongside their teams
  • Leading by example and expertise rather than position
  • Both team members and team leaders simultaneously
  • Focused on enabling and empowering their teams

Operational Focus​

The Leadership Team operates primarily at an operational level:

  • Meets weekly to address operational concerns
  • Ensures cross-team collaboration and alignment
  • Resolves operational challenges
  • Facilitates knowledge sharing between teams
  • Implements strategic decisions in daily operations

Team Integration​

Leadership Team members maintain a dual role:

  • End responsibility for their team's performance and development
  • Active participation in their team's daily work This approach ensures leaders stay connected to operational realities while guiding their teams.

Expected Competencies for Leadership Team Members​

  • Strategic thinking: Ability to develop and implement long-term vision
  • Strong leadership skills: Inspiring, decisive, and capable of driving team excellence
  • Communication skills: Effective in both written and verbal interactions with various stakeholders
  • Analytical insight: Ability to translate data into actionable insights and decisions
  • Results-oriented: Focus on achieving impactful and measurable results

Key Responsibilities​

  • Anticipates long-term challenges and drives continuous improvement
  • Operates autonomously in line with organizational strategy and objectives
  • Creates a results-driven work environment and positive atmosphere
  • Clearly communicates decisions and expectations
  • Creates commitment among employees and teams
  • Provides constructive feedback and coaching
  • Resolves conflicts effectively
  • Ensures long-term employee development

Team Leads​

Expected Competencies for Team Leads​

  • Strong communication skills
  • Connecting and coaching leadership
  • Analytical ability to identify problems and opportunities
  • Results-oriented with focus on quality
  • Flexibility and solution-oriented thinking

Key Responsibilities​

  • Anticipates long-term challenges within their domain
  • Resolves complex issues requiring helicopter view and expertise
  • Operates autonomously within goals and budget
  • Provides content and/or hierarchical guidance

Differences between Team Lead and Leadership Team​

  1. Strategic vs Operational

    • Leadership Team: Focus on strategic and long-term goals
    • Team Lead: Focus on operational execution

  2. Cross-departmental Responsibility

    • Leadership Team: Responsible for positioning their department within the organization
    • Team Lead: Focus on department-specific goals

  3. Vision and Innovation

    • Leadership Team: Key role in shaping innovation and strategic development
    • Team Lead: Contributing to execution of innovation initiatives

Functions vs Roles​

In our organization, we distinguish between functions and roles:

Functions​

  • Formal, established positions
  • Specific and structural
  • Fixed tasks and responsibilities
  • Part of employment agreement
  • Long-term focused

Roles​

  • Flexible task collections
  • Context-dependent
  • Can be filled by multiple persons
  • Focused on collaboration and results
  • Can change based on team needs

This structure allows us to maintain clear organizational hierarchy while enabling the flexibility needed in a modern, agile environment.

Specific Team Roles and Responsibilities​

1. HR (People & Finance)​

HR Lead​

Key Responsibilities:

  • Strategic HR goals execution
  • Policy development for recruitment and retention
  • Culture development
  • HR process management
  • Administrative process oversight

Key Roles:

  • Talent Developer
  • Culture Guardian
  • Onboarding Specialist
  • Mediator
  • Internal Communicator
  • Recruiter

2. Finance (People & Finance)​

Finance Lead​

Key Responsibilities:

  • Financial planning and KPI monitoring
  • Cashflow management
  • Financial reporting
  • Budget responsibility

Key Roles:

  • Cashflow Manager
  • Budget Controller
  • Cost Analyst
  • Reporting Specialist

3. Quality and Safety​

Quality and Safety Lead​

Key Responsibilities:

  • Quality standards maintenance
  • ISO certification management
  • Internal audit leadership
  • Physical and digital security

Key Roles:

  • Quality Controller
  • ISO Project Lead
  • Prevention Officer
  • Risk Manager
  • Audit Specialist

4. Operations (Beheer)​

Operations Lead​

Key Responsibilities:

  • Operational process management
  • Customer support management
  • SLA monitoring
  • Team management

Key Roles:

  • Incident Manager
  • SLA Monitor
  • Process Documenter
  • Technical Support
  • Support Staff
  • Implementation Specialist

5. Development​

Development Lead​

Key Responsibilities:

  • Development team leadership
  • Technical goal achievement
  • Team coaching and development
  • Resource allocation and planning
  • Technical strategy execution

Key Roles:

  • Team Leadership
  • Technical Direction
  • Process Improvement
  • Stakeholder Management

6. Sales and Marketing​

Commercial Lead​

Key Responsibilities:

  • Revenue growth
  • Strategic partnerships
  • Marketing and sales strategy
  • KPI achievement

Key Roles:

  • Account Manager
  • Partnership Growth Specialist
  • Marketeer
  • Lead Generator

7. Research & Innovation​

R&D Lead​

Key Responsibilities:

  • Innovation and product development
  • Research coordination
  • Strategic alignment
  • Business case development

Key Roles:

  • Innovator
  • Prototype Developer
  • Trend Analyst
  • Experiment Leader